Website Migration

A: The website migration service provided by My Duo Servers is entirely free and consists of moving all your files, databases and emails from your present web hosting provider to your brand new hosting account with us. We will also modify all the settings required for your websites to be completely functional on our innovative cloud hosting platform.Our techs are completely capable of moving just about any site. With years of work experience behind their backs, they are well–versed in the specificities of our web hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made web app with multiple custom libraries is as easy as transferring a plain WordPress–based weblog.

A: We try to carry out all web site migrations as fast as possible. However, we don’t have a fixed time frame for web site migrations. There are different variables that you have to take into consideration – the sheer size of your website and the workload of our web site migration team, etc. We always try to carry out each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.

A: We do not gather any sensitive information. We’ll require, though, the login info for your old web hosting account and the name of the website that you want to migrate.

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a client. We’re dedicated to safeguarding the safety of the personal data gathered from the customers. For this purpose, we employ technical security measures in order to prevent the loss, the misappropriation, the modification or the unlawful disclosure of the private information under our control. The measures include, but are not limited to: physical, digital and administrative operations to protect and secure the info that we accumulate on the World Wide Web. When we request customers to provide financial info (for example, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.

A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the migration is complete, we’ll make sure that everything is functioning properly and that the integrity of your data is not affected before telling you that the transfer is done. Then we will tell you how to move the domain name to your hosting account with us and how to modify your DNS records.

A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We won’t get in touch with them in any way.

A: We support all Linux–driven web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.