Q: What does the website migration service consist of? Will my website be secure?
A: The website migration service provided by My Duo Servers is entirely free and consists of moving all your files, databases and emails from your present web hosting provider to your brand new hosting account with us. We will also modify all the settings required for your websites to be completely functional on our innovative cloud hosting platform.Our techs are completely capable of moving just about any site. With years of work experience behind their backs, they are well–versed in the specificities of our web hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made web app with multiple custom libraries is as easy as transferring a plain WordPress–based weblog.
Q: Just how long will it take for my site to be moved over to your platform?
A: We try to carry out all web site migrations as fast as possible. However, we don’t have a fixed time frame for web site migrations. There are different variables that you have to take into consideration – the sheer size of your website and the workload of our web site migration team, etc. We always try to carry out each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
Q: My personal privacy concerns me. What data do you require?
A: We do not gather any sensitive information. We’ll require, though, the login info for your old web hosting account and the name of the website that you want to migrate.
Q: My old hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my web site?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. When the migration is complete, we’ll make sure that everything is functioning properly and that the integrity of your data is not affected before telling you that the transfer is done. Then we will tell you how to move the domain name to your hosting account with us and how to modify your DNS records.
Q: Will my old web hosting provider learn that I’m leaving them?
A: While we transfer your web content, your hosting provider will not be aware of the migration at all. We won’t get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.