Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all of our Linux website hosting packages packages, which means every single help question you send is going to be answered to within an hour max. Our support staff members have been qualified to swiftly solve any issue and to supply you with timely guidance on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any query you’ve got involving My Duo Servers’s products. Now we have employees on duty continually to provide solutions whenever needed. You can use the ticketing system or post a message whenever you want, or you can pick–up the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require support while performing tasks within the Control Panel, you’ll be able to always click on the Help control key and locate your question in the list of content articles that will show up. We have also turned many of the content articles into video tutorials. The listing of training videos will come up if you choose the Videos button located in the top right angle.