Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Our tech support crew is on duty day and night to reply to all of your support questions. Every single ticket you send out to us is going to be addressed within maximum 60 minutes. If your situation demands help from an admin, we’ll forward the ticket to the person in charge and will let you know that the problem is being resolved.

  • Top quality support service

  • Professional Customer Assist Service

  • We offer you 24x7x365 customer help via a super–fast ticketing system incorporated into your Control Panel. You’ll be able to e mail us all the time about any of the applications that come pre–configured on your virtual server, which include the desired Linux OS, the server management panel and our custom designed Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • An extensive and consistently updated collection of articles is incorporated into our custom–built Hosting Control Panel. It offers you quick tips about how to conduct all the general website control duties. The Help section features comprehensive how–to articles and step by step video tutorials. You can gain access to the Help area by hitting the Help or Video buttons in the right corner of each Control Panel section.