1 hour ticket response
My Duo Servers’s team of customer service technicians is devoted to providing swift answers to each of your inquiries. We’ll examine your customer support ticket the moment it has been submitted and will reply with a solution to the problem within less than 1 hour after the client support ticket submission. Actually, our average response time is twenty minutes.
A First–Class Client Support Service
Our technical support engineers possess extensive experience in the Linux website hosting packages business and are practiced enough to offer a swift answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the client support ticket will be sent to a programmer or administrator for additional assistance.
An Intuitive Help Section
Integrated into the Hosting Control Panel is an easy–to–navigate Help section, which features various sources of information. You can search through a constantly updated knowledgebase featuring web hosting account management articles and site administration articles, check our educational video tutorials or have a peek at our F.A.Q. repository.