Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section built into our Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you could possibly stumble upon, they are contributed by our support team of qualified technicians.

  • Top quality support service
  • Educational Video Clips

  • If you would like to watch how a task is completed or how an issue is addressed, rather than just reading about it, examine our collection of educational video tutorials. They cover a lot of different issues and will help you quickly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk service with a sixty–minute ticket response time guarantee. A group of well–trained technicians will be at your disposal to respond to all the queries that you might have. During non–busy hours, a reply will be offered within just twenty minutes.