Service Uptime Guarantee in Website Hosting
All our website hosting packages feature a 99.9% service uptime guarantee. We are able to achieve that by using an innovative cloud hosting platform where each individual service (files, e-mail messages, databases, and so forth.) has its own cluster of servers. We don't run everything on a single server as most companies do, so we have virtually eradicated the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your Internet sites. If one machine fails, the other ones inside the cluster will take over to ensure the continuous work of the websites. To prevent infrastructural issues, our web server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that visitors will be able to reach your sites no matter what. We also have a group of qualified admins monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
When you obtain a semi-dedicated server solution from our company, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud website hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, e-mail messages, statistics and databases are all handled by their own clusters of web servers, so even when there's a problem with one server, your sites will not be affected whatsoever. This enables us to offer a far more stable web hosting service as compared with companies which run everything on one machine where a problem with a single service can take the entire server down. In order to avoid infrastructure issues, our data centers use various Internet providers and powerful diesel generators, so whatever happens, the machines will keep working without any interruptions and your Internet sites will remain operational. Any software problems will be dealt with immediately by our experienced team of admins which monitor all web servers 24/7.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, what offline software and / or script-driven apps you install on it or how frequently you reboot it, we can make certain that it is accessible no less than 99.9% of the time. Your server will be located in our state-of-the-art facility in downtown Chicago and its uptime and availability will be ensured by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural problems will affect the proper operation of your websites at any time. Our skilled team of system administrators will ensure that if your server freezes for some reason, it'll be restarted immediately. In order to avoid any probability of failures, we are going to give you a server with new and carefully tested hardware components to make sure that all of your Internet sites are up and running no matter what.