Though this isn't the most importantfactor to identify a trustworthy website hosting supplier from a bad one and a reseller from an actual provider, being able to call and consult with a live person is a sign that you are not using the services of a one-person company and that you will be able to get in touch with someone any time you're in need of assistance. The telephone support for web hosting services may vary from basic to professional, so the problems that can be resolved with a call vary based on the particular company. Generally, these issues are more basic and feature billing or 1st level technical issues as more difficult matters generally require a support ticket where both you and the sysadmins can track what's going on with a specific issue. Nonetheless, having the option to call your provider will save you considerable time and efforts for the multitude of small things that may eventually show up at the time you manage your website hosting account.

Phone Support in Website Hosting

Since we have live telephone support 14 hrs daily, you're able to call us and talk to our customer support representatives to find out more about any of the Linux website hosting packages that we provide and make sure that our servers match the system requirements for your sites prior to buying anything. For your benefit, we now have telephone numbers on as many as 3 different continents so you're able to call the one closer to you - in the United States of America, Great Britain or Australia. In case you're already a customer, you'll be able to phone us about general and billing issues, or even about some tech issues. If the situation is strictly technical or it requires more time to analyze, you'll have to go through our ticketing system, which will enable both you and our technical support crew to monitor the info given by each side.

Phone Support in Semi-dedicated Hosting

Any time you need more information for the Linux semi-dedicated hosting packages that we provide, you are able to call one of the three support lines that we have around the world - in the United States of America, Great Britain and Australia. In this way, you will be able to check in advance if our solutions are suitable for your web sites. In case you're already our customer and you have a semi-dedicated account, you will be able to contact us over the phone for fourteen hours a day about any kind of billing or basic questions. For strictly technical matters you are able to take advantage of our ticketing system to contact our tech support as sometroubles simply require extra time to be solved, still we will assist you over the phone with numerous minor technical problems as well, saving you efforts and time.