Phone Support in Website Hosting
Since we have live telephone support 14 hrs daily, you're able to call us and talk to our customer support representatives to find out more about any of the Linux website hosting packages that we provide and make sure that our servers match the system requirements for your sites prior to buying anything. For your benefit, we now have telephone numbers on as many as 3 different continents so you're able to call the one closer to you - in the United States of America, Great Britain or Australia. In case you're already a customer, you'll be able to phone us about general and billing issues, or even about some tech issues. If the situation is strictly technical or it requires more time to analyze, you'll have to go through our ticketing system, which will enable both you and our technical support crew to monitor the info given by each side.
Phone Support in Semi-dedicated Hosting
Any time you need more information for the Linux semi-dedicated hosting packages that we provide, you are able to call one of the three support lines that we have around the world - in the United States of America, Great Britain and Australia. In this way, you will be able to check in advance if our solutions are suitable for your web sites. In case you're already our customer and you have a semi-dedicated account, you will be able to contact us over the phone for fourteen hours a day about any kind of billing or basic questions. For strictly technical matters you are able to take advantage of our ticketing system to contact our tech support as sometroubles simply require extra time to be solved, still we will assist you over the phone with numerous minor technical problems as well, saving you efforts and time.